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FAQ

Frequently Asked Questions

Everything you need to know about our AI services for your business

Understanding AI and Our Services

What is an AI agency? +

An AI agency is a specialized company that helps businesses integrate artificial intelligence into their operations. Think of us as your partner who bridges the gap between complex AI technologies and practical business solutions. We take cutting-edge AI tools and make them work for your specific business needs—whether that's automating customer service, streamlining operations, or improving how you communicate with customers.

Unlike traditional software companies, we don't just sell you a product. We analyze your business challenges, design custom AI solutions, and guide you through the entire implementation process to ensure you get real, measurable results.

What services does our AI agency offer? +

AI Chatbots: We create intelligent chatbots that can answer customer questions, schedule appointments, capture leads, and provide 24/7 support on your website or messaging platforms.

AI Voice Agents: These are AI-powered phone systems that can make and receive calls, understand spoken language, and handle customer inquiries just like a human representative would.

Business Process Automation: We automate repetitive tasks that consume your team's time—things like data entry, invoice processing, email responses, appointment scheduling, and report generation.

AI Workflow Integration: We connect AI tools to your existing business systems so information flows seamlessly and tasks get completed automatically.

AI Strategy Consulting: We help you identify where AI can have the biggest impact in your business and create a roadmap for implementation.

I'm a complete beginner. What exactly is AI? +

Artificial Intelligence (AI) is technology that enables computers to perform tasks that typically require human intelligence—like understanding language, recognizing patterns, making decisions, and learning from experience.

Here's a simple way to think about it: Traditional software follows strict rules you program into it. AI, on the other hand, can learn patterns from data and make intelligent decisions on its own.

In business, AI can understand what customers are asking for, predict what they'll need next, automate complex workflows, and continuously improve over time—all without constant human programming.

What's the difference between a chatbot, an AI agent, and a voice agent? +

Traditional Chatbots are rule-based programs that follow predetermined scripts. They're like a "choose your own adventure" book—they can only respond to specific commands you've programmed.

AI Agents are much more sophisticated—they can understand context, make decisions, learn from interactions, and take autonomous actions to achieve goals. They don't just follow scripts; they actually reason about what you're asking.

AI Voice Agents are AI agents specifically designed to handle spoken conversations over the phone. They use speech recognition to understand callers and respond with natural-sounding voices.

The key difference: Traditional chatbots are scripted and limited. AI agents and voice agents can think, adapt, and handle complex situations autonomously.

Pricing & Investment

How much does it cost to implement AI services in India? +

Delhi/NCR Market Rates (2025):

  • Basic AI Chatbot: ₹50,000 - ₹4,00,000 setup + ₹2,000-15,000/month
  • AI-Powered Chatbot: ₹2,50,000 - ₹15,00,000 setup + ₹5,000-50,000/month
  • AI Voice Agent: ₹1,50,000 - ₹8,00,000 setup + ₹10,000-60,000/month
  • Workflow Automation: ₹1,50,000 - ₹30,00,000 (one-time)

Indian market pricing is typically 40-60% lower than international rates due to local competition and market conditions. Most businesses see positive ROI within 6-10 months through labor cost savings and increased efficiency.

My business is small. Is AI only for large corporations? +

Absolutely not! AI is actually incredibly valuable for small businesses, often delivering even greater proportional impact.

Why AI is perfect for small businesses:

  • Levels the playing field - compete with larger companies using enterprise-level automation
  • Start small - begin with ₹50,000 - ₹2,00,000 investment for basic automation
  • Proportionally greater impact - freeing up even 5-10 hours per week creates meaningful capacity
  • Flexible payment models - EMI, milestone-based, or subscription options available

Example: A Delhi dental practice can implement AI appointment booking for ₹75,000 setup + ₹5,000/month, replacing the need for a full-time receptionist (salary: ₹15,000-20,000/month).

What are the consulting rates in Delhi/NCR? +
Freelancers: ₹1,500 - ₹3,500/hour
Small Agencies: ₹3,000 - ₹5,500/hour
Established Agencies: ₹5,000 - ₹10,000/hour

Monthly Retainer Models:

  • Basic Support: ₹25,000 - ₹75,000/month
  • Comprehensive Management: ₹1,00,000 - ₹3,00,000/month
  • Enterprise Level: ₹3,00,000+/month

Implementation Process

How long does it take to implement AI in my business? +
Simple AI Chatbot: 2-4 weeks Basic FAQ bot, lead capture, website integration
AI Voice Agent: 3-6 weeks Call flows, training, CRM integration, testing
Process Automation: 4-8 weeks Workflow analysis, system integration, testing
Comprehensive AI Strategy: 3-6 months Full assessment, multiple implementations, training
What do I need to get started with AI services? +

You need surprisingly little to get started:

  • Clear Business Goals: What do you want to achieve? Reduce customer service workload? Capture more leads? Automate scheduling?
  • Business Information: FAQs, product/service info, policies, common customer scenarios
  • System Access: Integration access to your website, CRM, calendar, email (we handle the technical work)
  • Budget: Realistic expectations for investment and ongoing costs
  • Team Buy-In: Support from your team to see AI as a helpful tool

You DON'T need: Technical expertise, coding skills, perfect organized data, large IT teams, or months of preparation.

Do I need technical knowledge or coding skills? +

Absolutely not! We handle all technical implementation—building the AI, integrating with your systems, training it on your data, and setting up infrastructure.

Your role is to provide business expertise:

  • Understanding your customers and their needs
  • Defining what you want the AI to achieve
  • Providing information about your business processes
  • Giving feedback on AI performance

Once implemented, managing AI involves simple, user-friendly dashboards—no programming required.

Support & Success

What support do you provide after implementation? +

Comprehensive ongoing support includes:

  • Technical Maintenance: Updates, patches, performance monitoring, bug fixes
  • Performance Analytics: Regular reports on metrics, ROI tracking, improvement opportunities
  • Continuous Improvement: AI learns from interactions and gets smarter over time
  • Content Updates: Keeping AI knowledge current as your business evolves
  • Team Training: Ongoing education on best practices and new features
  • Dedicated Support: Direct access to our team for questions and enhancements

We're your long-term partner, not just a one-time vendor. Response times: 24 hours for standard issues, faster for critical problems.

How do you measure the success of AI implementation? +

We track both quantitative metrics and business impact:

Efficiency Metrics

  • 80-90% reduction in response time
  • 60-80% resolution rate without human intervention
  • Hours saved per week from automation

Business Impact

  • Cost savings from reduced labor
  • Increased lead capture rates
  • Revenue growth from better conversion
  • ROI timeline (typically positive within 6-12 months)

Customer Experience

  • Customer satisfaction scores
  • Reduced wait times
  • First contact resolution rates

We provide monthly reports with visualized dashboards and recommendations for optimization.

Industry Applications

Can AI work for my specific industry? +

Yes! AI adapts to virtually every industry:

Healthcare: Appointment scheduling, patient reminders, insurance inquiries
Real Estate: Lead qualification, property showings, market information
E-commerce: Product questions, order tracking, returns, recommendations
Professional Services: Client qualification, consultation scheduling, intake forms
Restaurants: Reservations, menu questions, takeout orders
Financial Services: Account information, loan products, fraud detection

What makes AI adaptable: Customizable knowledge base, industry-specific training, compliance awareness, flexible integration with sector-specific tools.

Ready to Transform Your Business with AI?

Get started with a free consultation to discuss your specific needs

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